MSP360

MSP360 (formerly CloudBerry Lab) is a leading provider of cloud-based backup and disaster recovery solutions tailored for Managed Service Providers (MSPs), small-to-medium businesses (SMBs), and enterprises. It offers robust tools for data protection, storage management, and remote access.

Key Products and Features:

  1. Backup Solutions:
  • Cloud Backup:
    • Supports a wide range of cloud storage providers like Amazon S3, Microsoft Azure, Google Cloud, Wasabi, and Backblaze.
    • Provides flexible storage options (local, cloud, or hybrid backup).
  • Managed Backup:
    • Tailored for MSPs to centrally manage backups for clients.
    • Multi-tenancy support with role-based access for administrators.
  • Disaster Recovery (DR):
    • Image-based backups for full-system recovery.
    • Granular recovery options for files, folders, and applications.
  • Ransomware Protection:
    • Immutable backups to safeguard against unauthorized encryption.
  1. Remote Management:
  • MSP360 Connect:
    • Secure remote desktop access for IT support and troubleshooting.
    • Enables MSPs to remotely manage clients’ systems with ease.
  • Multi-platform support for Windows, macOS, and Linux.
  1. File Management:
  • Explorer Pro:
    • Simplifies managing cloud storage with file encryption and compression.
    • Allows file sharing directly from the cloud.

Key Features:

  • Cross-Platform Support:
    • Compatible with Windows, macOS, and Linux environments.
    • Provides native application support for major databases like SQL Server and Exchange.
  • Strong Security:
    • AES 256-bit encryption for data in transit and at rest.
    • Compliance-ready for regulations like GDPR, HIPAA, and CCPA.
  • Automation:
    • Scheduled backups and retention policies to streamline workflows.
  • Scalability:
    • Flexible pricing and licensing, suitable for businesses of all sizes.

Target Audience:

  • MSPs: Centralized tools for managing multiple clients’ backup and recovery needs.
  • SMBs: Easy-to-use backup and recovery tools without the need for extensive IT resources.
  • Enterprises: Scalable solutions for protecting critical business data.

Benefits:

  1. Ease of Use: Intuitive interfaces simplify deployment and management.
  2. Cost-Effectiveness: No upfront costs for storage, pay only for what you use.
  3. Flexibility: Extensive cloud provider support with BYOC (Bring Your Own Cloud) flexibility.
  4. Reliability: Ensures data integrity with regular integrity checks and versioning.