Starbucks announced on Monday that a cyberattack on a third-party software provider is affecting their ability to monitor baristas’ hours and manage payroll. The software company, Blue Yonder, revealed on November 21 that it suffered a ransomware attack, causing interruptions to its services.
This issue has also impacted other businesses, including two major grocery chains in the U.K., Morrisons and Sainsbury, which experienced disruptions in their supply chains over the weekend. While the outage started impacting Starbucks on Monday, a spokesperson stated that it does not interfere with customers receiving service as usual. Starbucks is providing stores with instructions to handle the situation manually.
Who does Blue Yonder serve?
Blue Yonder, located in Arizona, provides services to various companies worldwide, including major grocery chains in the U.S. Companies like Albertsons, which owns Safeway and Jewel-Osco, use Blue Yonder products. Kroger, which also owns Ralph’s and Fred Meyer, is another user. Procter & Gamble and Anheuser-Busch have also utilized Blue Yonder’s offerings, according to the company’s site.
However, Albertsons, Kroger, Procter & Gamble, and Anheuser-Busch did not reply to USA TODAY’s request for comments regarding any issues with Blue Yonder services after a recent ransomware attack.
